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Booking Terms and Conditions
Please
phone or email us if you would like to book an apartment. If the
apartment is still available, we will hold it for 5 days and ask you to
send a deposit of 30% within that time - the
deposit is non refundable. The balance is payable 30 days before
the start of the holiday.
Payment
Payment can
be made by one of the following methods:
- Direct bank transfer (details will be supplied at time of booking); this is
our preferred payment method as it keeps costs to a minimum
- Personal cheque (details will be supplied at time of booking)
- PayPal, sourced from a bank account only
Refund Policy
Deposits are non-refundable - we will refund 50% of your deposit
if we are able to rebook the apartment. In the event of cancellation after
payment in full, we will refund 75% of your payment if we are able to rebook the
apartment.
Croatian Tourist Tax
The town of Rovinj charges a tourist tax per
person for each night that you stay in Rovinj (max of 1 euro each night, per
person). This tourist tax will be charged at the time of booking. In the event
of cancellation this will be refunded in full - no matter how late you cancel.
Damages
A deposit of €150 will be payable in cash, on arrival. This will be
refunded after you leave the apartment, provided there are no damages.
Minimum
Booking Periods
In July and August, the minimum booking period is 1 week. In
mid season it is 5 nights and in low season, 2 nights. At all times, shorter
bookings will be taken but the minimum number of nights will be charged.
Arrival & Departure time
Please plan to arrive after 2:00 pm. The property
must be vacated by 10:00 am on your departure.
Smoking
Smoking is not permitted in any of the apartments.
Pets
Pets are not allowed in any of the apartments.
Travel Insurance
We recommend
you protect yourself with travel insurance.
Limitation of
Liability
When you book your holiday, your contract will be
with Sororis d.o.o. The company and FelicitasRovinj.com assume no responsibility
for any injury, inconvenience, delay, inclement weather, damage or loss to any
persons resulting from theft, fire, accidents, cancellations or any other
occurrence over which Sororis d.o.o and FelicitasRovinj.com have no
control.
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